Contact Us

we are happy to help

Have a question about an order, stock availability, new releases, or want to chat all things TCG? Get in touch with us.

Popular Help Questions

Stock levels change regularly. If something you want is out of stock, feel free to contact us and we will let you know if a restock is planned.

At the moment, we only ship within the UK. If you are outside the UK and interested in placing an order, contact us and we will see what we can do.

We have got you covered… Check out our beginner guides and YouTube videos for simple explanations, deck ideas & tips to get started without feeling overwhelmed.

Yes. All singles are genuine, and all sealed products are official and sourced from trusted distributors. We take authenticity very seriously.

Absolutely. We regularly share beginner-friendly and budget deck recommendations through our guides and videos. If you want personalised advice, just drop us a message.

You can find deck profiles, gameplay and strategy content on our YouTube channel, as well as written guides on the website to help players of all levels.

Returns depend on the product type. Sealed items may be eligible if unopened, while singles are usually final sale. If there is an issue with your order, contact us and we will help resolve it.

Yes. All payments are processed securely via Worldpay, a trusted PCI DSS compliant payment provider. Rare Find Cards and Games does not store or have access to your card details at any time.

No. We do not store, process or transmit cardholder data on our servers. All payment information is handled securely by our external payment provider.

Yes. Our website uses industry-standard SSL encryption to protect your data. We also follow security best practices to keep customer information safe.

We take data protection seriously. We comply with UK GDPR requirements and only collect the information necessary to process your order and provide customer support.